Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect information you provide directly: your name, email address, and password when you create an account. We also collect the messages you send to AI characters on our platform.
2. How We Use Your Information
We use your information to operate and improve PolyCAI, authenticate your account, deliver AI responses, and communicate with you about your account. We do not sell your personal information to third parties.
3. Data Storage
Your data is stored securely using industry-standard encryption. Chat messages are retained to provide memory features for subscribed users. You may delete your account and all associated data at any time from your settings page.
4. Third-Party Services
We use third-party services including OpenRouter (AI responses), Stripe (payments), and Resend (email). Each operates under their own privacy policies. We do not share your personal information with these services beyond what is necessary to operate the platform.
5. Age Requirement
PolyCAI is intended for users 18 years of age or older. By creating an account, you confirm that you meet this age requirement. We do not knowingly collect data from minors.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, visit your account settings or contact us directly.
7. Contact
For privacy-related questions, contact us at support@polycai.app.